Coverage depends on your policy and the cause of the loss which should be considered sudden and accidental. We recommend contacting your insurance carrier to verify coverage. Our team can also assist with documentation and communication throughout the claims process.
If you discover an active water leak, the first step is to shut off the water supply as quickly as possible to help prevent further damage. In most homes, the main water shutoff valve is located near the front of the property close to the water meter. If the leak is isolated to a specific fixture, you may be able to stop the water using the shut off valves located nearby or at the water heater. Once the water is turned off, contact our restoration team immediately so we can assess the damage and begin mitigation services.